Stormy Weather The perils of the ‘cloud’ Paul Court - Technical Operations Director - Claranet UK Our Managed Services Stack GLOBAL SERVER LOAD BALANCER NETWORK MONITORING MPLS CO-LOCATION NETWORKS HOSTING SHARED HOSTING DSL MANAGED SERVICES DISASTER RECOVERY ETHERNET APPLICATIONS DATA STORAGE MANAGED EMAIL WEB SERVER MONITORING SOFTWARE ENGINE DATABASE ADMINISTRATION

Managed Service provider delivering integrated application and network services under a single, business relevant SLA.

Build a profitable business based on providing consistent high quality.

Change the game with more relevant SLAs – focus on application availability (connectivity and hosting).Grow their business – quality and flexibility of MSP services as contributor.Mid-market companies need us (or others like us) to help them.In turn, CIO’s are transitioning IT beyond merely managing resources to taking responsibility for managing results’ Gartner 2010 CIO Report Technologies are transitioning from ‘heavy’ owner-operated solutions to ‘lighter-weight’ services. Enterprises are transitioning their strategies from cost-cutting efficiency to value-creating productivity. The economy is transitioning from recession to recovery. Providing a wide range of managed services as a single service is key We make our profits by providing a high quality service that improves efficiency, and enables our customers to focus on their core capabilities.

Companies’ ability to manage technology internally will decrease.Companies will consume more technology over the next 10 years.Who are we? A Managed Services Provider A technically astute partner offering Networks, Hosting and Managed Applications Services An experienced company with 36,000 business customers With an International footprint across 7 countries Our Claranet UK revenue in 2009 was £39 million Summary & Closing statement - Matthew Parker, Sales Director.Partnering with Claranet – Darren Metherell - Corporate Sales Manager.The changing face of UK connectivity – Martin Saunders, Marketing Director.Simplifying Application Management – Ralph Lorkins, Solutions Architect Manager.

‘Stormy Weather’ Perils of the Cloud – Paul Court, Technical Director.Introduction - Matthew Parker, Sales Director.

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